School loan coordinators — how to use our lending service

Our step-by-step guide helps school loan coordinators through our lending process. Find out how to plan your loans and request books, what to do when books arrive, and how to return them to us.

A school loan coordinator teacher browsing through books in a library.

School loan coordinator role

What's involved in being a school loan coordinator.
A desk with a pen, notebook, cup, and laptop on top.

Quick guide

Borrowing books from the National Library is easy — and here's how to do it!
Calendar with a pencil to enter dates to request books from National Library Services to Schools' lending service or to return them to the National Library.

Dates to request or return books

When to request and return books each term.
School loan coordinator and teacher using a laptop to enter request details into National Library's online lending form.

Work with teachers to plan requests

How to work with teachers to request books they need and make the most of our service.
Book open inside open laptop.

Request books

Tips for using our online lending form to request books.
School loan coordinator and teacher smiling as they look at some National Library school lending service books they're unpacking from a box.

Receive and manage books

How to make books available to students and staff, and keep track of the loans in your school.
Boxes and books from school loans returned to National Library Services to Schools.

Return books

How to use NZ Post's service. Find return address labels.
Signposts that read 'lost', 'found', 'searching' amongst barren, mountainous scenery with circling, black birds in the sky.

Renewing books, overdue, lost books

Our renewals policy. What to do if your books are overdue, lost, or damaged.
'Help' written on a key on a computer keyboard.

Help with registering, passwords, changing coordinator

Find help if you have these problems.