When, how, and where to return books borrowed from the National Library. Use our return address labels provided. Find out about renewals, what to do with lost or damaged books, and about removing our books from your integrated library system (ILS).
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When to return books and resources
If you've finished using our books, return them early so we can issue them to another school.
The due dates for whole-school resource loans are on your school dashboard and the printout that comes with your books. The return dates for your anytime requests are on a printout sent with your books.
Dates for ordering and returning school loans has more information about when your books are due back to us.
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CourierPost for delivering and returning your loans
The National Library has an arrangement with CourierPost for the door-to-door delivery and return of loans to New Zealand schools.
If you would like to use CourierPost, set up an account with them at least 2 weeks before returning your books to the National Library. Features of this courier service include:
- competitive delivery charges — once a school has an account with CourierPost, you can use this service for your other delivery needs
- email notification to schools when your loan has been issued
- track-and-trace progress of the loan
- next-day urban delivery and 2–3 day delivery for rural schools.
Charges for CourierPost delivery within the same island are:
- up to 15kg: $6.2988 + GST+ Variable Fuel Rate
- 15–25kg: $9.3864 + GST + Variable Fuel Rate.
Read the following CourierPost documents for more information about how to use their service:
- Courier service for schools (pdf, 372KB)
- CourierPost FAQs — Services to Schools programme (pdf, 46.5KB)
Contact CourierPost to set up your account
Email tania.hetaraka@nzpost.co.nz
She'll need your school’s:
- address (mailing and physical address if different)
- telephone number, and
- a contact with an email address.
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Return address for books and address labels
Where you return books depends on which collections you borrowed them from.
Books borrowed from the Schools Lending Collection
Return your whole-school and anytime title request loans (by courier or in person) to your nearest National Library collection centre. These are:
- Auckland Centre for schools in the North Island
- Christchurch Centre for schools in the South Island.
Address labels
Books from our Wellington collections
Return books from National Library's Wellington, Overseas Non-fiction Collection and Wellington, New Zealand Pacific Collection to Wellington using the return labels supplied with your books.
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Renewals, and lost or damaged books
Renewals
As a national service, we need to ensure that all schools have equal access to books in the Schools Lending Collection. We discourage renewals, especially if the books are in high demand. However, if you need to keep your books beyond the due date, please contact us to discuss:
- email schoollibraryadvice@dia.govt.nz
- phone 0800 LIB LINE (0800 542 5463).
Loans by secondary and composite schools from the Wellington, Overseas Non-fiction Collection and the Wellington, New Zealand Pacific Collection can be renewed for 2 further periods of 4 weeks. To renew a loan:
- email dss@dia.govt.nz or
- phone Collection Delivery 04 474 3144.
Dates for ordering and returning school loans
We've lost a book, what should I do?
If the book was part of your whole-school loan or a specific title from the Schools Lending Collection, just send us an email explaining what's happened. We don't charge replacement fees for books from this collection.
Email schoollibraryadvice@dia.govt.nz
If the book came from the National Library Collections in Wellington, you will need to pay a replacement fee.
Contact our Collection Delivery team:- email dss@dia.govt.nz
- phone 04 474 3144.
A book has been damaged, should I return it?
Yes. Please return the book when it's due back, along with the rest of your loan. Just attach a note to the book explaining what's happened.
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Run a report and remove our books from your integrated library system
If you've added National Library books into your integrated library system (ILS), run a circulation report showing issue data for these resources. You can use this data as part of a follow-up evaluation of the impact the lending service has had on your students' learning.
Once you've run the report and returned our books, remove them from your catalogue.
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Need help?
Or phone or email us:
- phone 0800 LIB LINE (0800 542 5463) Monday to Friday, 8:00am to 5:00pm
- email schoollibraryadvice@dia.govt.nz