When, how, and where to return books borrowed from the National Library. Use our return address labels provided. Find out about renewals, what to do with lost or damaged books, and about removing our books from your integrated library system (ILS).

  • When to return books and resources

    If you've finished using our books, return them early so we can issue them to another school.

    The due dates for whole-school resource loans are on your school dashboard and the printout that comes with your books. The return dates for your anytime requests are on a printout sent with your books.

    Dates for ordering and returning school loans has more information about when your books are due back to us.

  • When to return books and resources

    If you've finished using our books, return them early so we can issue them to another school.

    The due dates for whole-school resource loans are on your school dashboard and the printout that comes with your books. The return dates for your anytime requests are on a printout sent with your books.

    Dates for ordering and returning school loans has more information about when your books are due back to us.

  • CourierPost for delivering and returning your loans

    The National Library has an arrangement with CourierPost for the door-to-door delivery and return of loans to New Zealand schools.

    If you would like to use CourierPost, set up an account with them at least 2 weeks before returning your books to the National Library. Features of this courier service include:

    • competitive delivery charges — once a school has an account with CourierPost, you can use this service for your other delivery needs
    • email notification to schools when your loan has been issued
    • track-and-trace progress of the loan
    • next-day urban delivery and 2–3 day delivery for rural schools.

    Charges for CourierPost delivery within the same island are:

    • up to 15kg: $6.2988 + GST+ Variable Fuel Rate
    • 15–25kg: $9.3864 + GST + Variable Fuel Rate.

    Variable Fuel Rate

    Read the following CourierPost documents for more information about how to use their service:

    Contact CourierPost to set up your account

    Email tania.hetaraka@nzpost.co.nz

    She'll need your school’s:

    • address (mailing and physical address if different)
    • telephone number, and
    • a contact with an email address.
  • CourierPost for delivering and returning your loans

    The National Library has an arrangement with CourierPost for the door-to-door delivery and return of loans to New Zealand schools.

    If you would like to use CourierPost, set up an account with them at least 2 weeks before returning your books to the National Library. Features of this courier service include:

    • competitive delivery charges — once a school has an account with CourierPost, you can use this service for your other delivery needs
    • email notification to schools when your loan has been issued
    • track-and-trace progress of the loan
    • next-day urban delivery and 2–3 day delivery for rural schools.

    Charges for CourierPost delivery within the same island are:

    • up to 15kg: $6.2988 + GST+ Variable Fuel Rate
    • 15–25kg: $9.3864 + GST + Variable Fuel Rate.

    Variable Fuel Rate

    Read the following CourierPost documents for more information about how to use their service:

    Contact CourierPost to set up your account

    Email tania.hetaraka@nzpost.co.nz

    She'll need your school’s:

    • address (mailing and physical address if different)
    • telephone number, and
    • a contact with an email address.
  • Return address for books and address labels

    Where you return books depends on which collections you borrowed them from.

    Books borrowed from the Schools Lending Collection

    Return your whole-school and anytime title request loans (by courier or in person) to your nearest National Library collection centre. These are:

    • Auckland Centre for schools in the North Island
    • Christchurch Centre for schools in the South Island.

    Address labels

    Books from our Wellington collections

    Return books from National Library's Wellington, Overseas Non-fiction Collection and Wellington, New Zealand Pacific Collection to Wellington using the return labels supplied with your books.

  • Return address for books and address labels

    Where you return books depends on which collections you borrowed them from.

    Books borrowed from the Schools Lending Collection

    Return your whole-school and anytime title request loans (by courier or in person) to your nearest National Library collection centre. These are:

    • Auckland Centre for schools in the North Island
    • Christchurch Centre for schools in the South Island.

    Address labels

    Books from our Wellington collections

    Return books from National Library's Wellington, Overseas Non-fiction Collection and Wellington, New Zealand Pacific Collection to Wellington using the return labels supplied with your books.

  • Renewals, and lost or damaged books

    Renewals

    As a national service, we need to ensure that all schools have equal access to books in the Schools Lending Collection. We discourage renewals, especially if the books are in high demand. However, if you need to keep your books beyond the due date, please contact us to discuss:

    Loans by secondary and composite schools from the Wellington, Overseas Non-fiction Collection and the Wellington, New Zealand Pacific Collection can be renewed for 2 further periods of 4 weeks. To renew a loan:

    Dates for ordering and returning school loans

    We've lost a book, what should I do?

    If the book was part of your whole-school loan or a specific title from the Schools Lending Collection, just send us an email explaining what's happened. We don't charge replacement fees for books from this collection.

    Email schoollibraryadvice@dia.govt.nz

    If the book came from the National Library Collections in Wellington, you will need to pay a replacement fee.

    Contact our Collection Delivery team:

    A book has been damaged, should I return it?

    Yes. Please return the book when it's due back, along with the rest of your loan. Just attach a note to the book explaining what's happened.

  • Renewals, and lost or damaged books

    Renewals

    As a national service, we need to ensure that all schools have equal access to books in the Schools Lending Collection. We discourage renewals, especially if the books are in high demand. However, if you need to keep your books beyond the due date, please contact us to discuss:

    Loans by secondary and composite schools from the Wellington, Overseas Non-fiction Collection and the Wellington, New Zealand Pacific Collection can be renewed for 2 further periods of 4 weeks. To renew a loan:

    Dates for ordering and returning school loans

    We've lost a book, what should I do?

    If the book was part of your whole-school loan or a specific title from the Schools Lending Collection, just send us an email explaining what's happened. We don't charge replacement fees for books from this collection.

    Email schoollibraryadvice@dia.govt.nz

    If the book came from the National Library Collections in Wellington, you will need to pay a replacement fee.

    Contact our Collection Delivery team:

    A book has been damaged, should I return it?

    Yes. Please return the book when it's due back, along with the rest of your loan. Just attach a note to the book explaining what's happened.

  • Run a report and remove our books from your integrated library system

    If you've added National Library books into your integrated library system (ILS), run a circulation report showing issue data for these resources. You can use this data as part of a follow-up evaluation of the impact the lending service has had on your students' learning.

    Once you've run the report and returned our books, remove them from your catalogue.

  • Run a report and remove our books from your integrated library system

    If you've added National Library books into your integrated library system (ILS), run a circulation report showing issue data for these resources. You can use this data as part of a follow-up evaluation of the impact the lending service has had on your students' learning.

    Once you've run the report and returned our books, remove them from your catalogue.

  • Need help?

    FAQs about school lending

    Or phone or email us:

  • Need help?

    FAQs about school lending

    Or phone or email us: