Receive and manage the books in your loan

Person smiling as she looks at some new books on a table.
Your students and staff need easy access to the National Library books you've borrowed. Here are some ways to make the books available to students and staff, and keep track of them in your school.

CourierPost service

The National Library has an arrangement with CourierPost for the door-to-door delivery and return of loans of books to New Zealand schools. The National Library pays the cost of delivering books to schools, but schools pay the return costs using CourierPost discounted delivery rates.

Features of the CourierPost service include:

  • email notification when your box(es) of books leave the National Library
  • track-and-trace progress of your loan
  • door-to-door delivery
  • competitive delivery charges within the same island for returning books — and once a school has an account with CourierPost, you can use this service for other delivery needs too.

Return books using CourierPost special rates has more about CourierPost's delivery costs and how to use their service.

  • When to expect your books

    Once we've packed your whole-school loan, we send an email to let you know the loan is on its way. Our email will include a list of all the books in your loan (attached as a pdf).

    Loans take 1–3 days to be delivered once they leave our Auckland or Christchurch centre.

    • If your school is in an urban area, CourierPost will deliver your books the next day, typically between 9am and 3pm
    • If your school is rural, your books will take 2–3 days and be delivered by a New Zealand Post rural agent.

    Specific title loans from the Schools Lending Collection are sent separately from Auckland or Christchurch. Secondary and composite schools who've requested books from the National Library's Wellington lending collections (Wellington, Overseas Non-fiction and Wellington, New Zealand Pacific) will receive these directly from our Wellington centre.

    Track the progress of your loan

    Your school will also receive an email from CourierPost when your loan is on its way. This email will give a CourierPost tracking number in case you need to check the progress of your loan.

    Visit the CourierPost website to track your box(es).

    Phone CourierPost (0800 268 743) if you have any issues with your books arriving.

  • When to expect your books

    Once we've packed your whole-school loan, we send an email to let you know the loan is on its way. Our email will include a list of all the books in your loan (attached as a pdf).

    Loans take 1–3 days to be delivered once they leave our Auckland or Christchurch centre.

    • If your school is in an urban area, CourierPost will deliver your books the next day, typically between 9am and 3pm
    • If your school is rural, your books will take 2–3 days and be delivered by a New Zealand Post rural agent.

    Specific title loans from the Schools Lending Collection are sent separately from Auckland or Christchurch. Secondary and composite schools who've requested books from the National Library's Wellington lending collections (Wellington, Overseas Non-fiction and Wellington, New Zealand Pacific) will receive these directly from our Wellington centre.

    Track the progress of your loan

    Your school will also receive an email from CourierPost when your loan is on its way. This email will give a CourierPost tracking number in case you need to check the progress of your loan.

    Visit the CourierPost website to track your box(es).

    Phone CourierPost (0800 268 743) if you have any issues with your books arriving.

  • When your loan arrives

    Keep and use the lists

    Each box you receive will include a printed list of the books inside. Keep these lists as they show the dates the books are due back to the National Library. Due dates for whole-school loans also appear on your online lending dashboard.

    Sign in to your dashboard

    You can send books back before the due date if you’ve finished with them.

    The lists are also useful when repacking the loan to return to the National Library.

    If you can't find the lists of books you've received, or need to check what is still on loan to your school, email servicestoschools@dia.govt.nz and ask for an up-to-date list.

    Our lending staff will send you a pdf file for you to print.

    Anytime title requests

    Your anytime title requests have their own printed slip showing their due dates and an address label for returns.

    Dates for ordering and returning school loans

    Store boxes for re-use, but note the weight of the books inside first

    Flatten the boxes and store them to use when you return the books.

    Note their weight

    A tip to save you time later is to note the weight of each box before you empty them as courier return costs are based on weight.

    If you can match your book lists to the box they arrived in, and pack books back into their original box, you'll know the weight as this is shown on the original label.

    Otherwise, you’ll need to weigh each box you’ve filled to make sure you use the right courier ticket.

    Return your books to us

    We got fewer books than we expected

    We do our best to maximise the number of books we send you, but sometimes you may not receive as many as you expected.

    This could be because there's high demand for certain topics, or if there are few books suitable for the reading age or year level you need. For specific title requests, all borrowing copies may already be on loan, or won't be available within the time you need it.

  • When your loan arrives

    Keep and use the lists

    Each box you receive will include a printed list of the books inside. Keep these lists as they show the dates the books are due back to the National Library. Due dates for whole-school loans also appear on your online lending dashboard.

    Sign in to your dashboard

    You can send books back before the due date if you’ve finished with them.

    The lists are also useful when repacking the loan to return to the National Library.

    If you can't find the lists of books you've received, or need to check what is still on loan to your school, email servicestoschools@dia.govt.nz and ask for an up-to-date list.

    Our lending staff will send you a pdf file for you to print.

    Anytime title requests

    Your anytime title requests have their own printed slip showing their due dates and an address label for returns.

    Dates for ordering and returning school loans

    Store boxes for re-use, but note the weight of the books inside first

    Flatten the boxes and store them to use when you return the books.

    Note their weight

    A tip to save you time later is to note the weight of each box before you empty them as courier return costs are based on weight.

    If you can match your book lists to the box they arrived in, and pack books back into their original box, you'll know the weight as this is shown on the original label.

    Otherwise, you’ll need to weigh each box you’ve filled to make sure you use the right courier ticket.

    Return your books to us

    We got fewer books than we expected

    We do our best to maximise the number of books we send you, but sometimes you may not receive as many as you expected.

    This could be because there's high demand for certain topics, or if there are few books suitable for the reading age or year level you need. For specific title requests, all borrowing copies may already be on loan, or won't be available within the time you need it.

  • Managing loans in your school

    To get the best use of the National Library books, they need to be easily available to students and staff. Here are some things you'll need to decide:

    • If the books are available through the library, can they be borrowed, or used only in the library?
    • If you're allocating books to classrooms, will you need to split them up, and how will you decide who gets what?
    • Will you add books to your Integrated Library System (ILS) to help manage circulation? Or will you use a different system to track their whereabouts and use?
    • How will you store, display, and promote the books so that everyone knows they’re available?
    • You can use National Library books issued for term 4 over the summer holidays to support your school’s summer reading initiatives. Will you make these books available for your students to take home?

    School loan case studies gives some examples of how schools can coordinate and manage their loans.

    Add National Library books to your library catalogue

    If you want to issue the National Library books just as you would your own school library books, add them to your ILS.

    Use 'National Library books' as a location or collection (depending what fields your ILS offers) to keep these book separate from your own library resources. You don’t need to include National Library books in your stocktake.

    • If your ILS includes Z39.50 protocols (sometimes known as 'Quick' or 'Rapid Access'), add the ISBNs from your loan lists to the Z39.50 search.
    • Or use Record Manager to help you import details into your ILS.
    • Use the National Library barcode for these catalogue records in your ILS. There’s no need to assign your own.

    Benefits of adding National Library books to your ILS

    • Everyone in the school can search, discover, and use the National Library books in the same way they do with your other library resources.
    • You can easily issue and track the books.
    • You can get statistics from your ILS to show how your school uses the National Library books. Include these statistics in your reporting or use them to guide your own collection development.
    • You'll know which books should be on your shelves and which need chasing up when it’s time to return the loan.

    If you add books to your ILS, you can delete those records once the books have been returned to the National Library. Record any statistics you want to keep first.

  • Managing loans in your school

    To get the best use of the National Library books, they need to be easily available to students and staff. Here are some things you'll need to decide:

    • If the books are available through the library, can they be borrowed, or used only in the library?
    • If you're allocating books to classrooms, will you need to split them up, and how will you decide who gets what?
    • Will you add books to your Integrated Library System (ILS) to help manage circulation? Or will you use a different system to track their whereabouts and use?
    • How will you store, display, and promote the books so that everyone knows they’re available?
    • You can use National Library books issued for term 4 over the summer holidays to support your school’s summer reading initiatives. Will you make these books available for your students to take home?

    School loan case studies gives some examples of how schools can coordinate and manage their loans.

    Add National Library books to your library catalogue

    If you want to issue the National Library books just as you would your own school library books, add them to your ILS.

    Use 'National Library books' as a location or collection (depending what fields your ILS offers) to keep these book separate from your own library resources. You don’t need to include National Library books in your stocktake.

    • If your ILS includes Z39.50 protocols (sometimes known as 'Quick' or 'Rapid Access'), add the ISBNs from your loan lists to the Z39.50 search.
    • Or use Record Manager to help you import details into your ILS.
    • Use the National Library barcode for these catalogue records in your ILS. There’s no need to assign your own.

    Benefits of adding National Library books to your ILS

    • Everyone in the school can search, discover, and use the National Library books in the same way they do with your other library resources.
    • You can easily issue and track the books.
    • You can get statistics from your ILS to show how your school uses the National Library books. Include these statistics in your reporting or use them to guide your own collection development.
    • You'll know which books should be on your shelves and which need chasing up when it’s time to return the loan.

    If you add books to your ILS, you can delete those records once the books have been returned to the National Library. Record any statistics you want to keep first.

  • Need help?

    FAQs about school lending

    Or phone or email us:

  • Need help?

    FAQs about school lending

    Or phone or email us: