Posts tagged with satisfaction survey

Papers past survey 2019

Papers Past satisfaction survey 2021

By Tracy Powell
21 July 2021
Answers to your questions about Papers Past including when will I be able to correct OCR text ‘like Trove’ ?
Library tech Behind the scenes
Line graph showing survey results for 2018, 2019, 2020. Papers Past results stay steady at round 90, DigitalNZ results go from 79 increasing to 85 in 2020, National Library results go from 71 to 84 in 2020.

Highlights from the 2020 Online Satisfaction Survey

By Michael Lascarides
21 October 2020
Behind the scenes
Papers past survey 2019

Papers Past satisfaction survey 2019

By Tracy Powell
25 September 2019
How do I crop and print only part of a page? Answers to some common questions from the Papers Past satisfaction survey 2019.
Library tech Behind the scenes
A smiley-face for each of the 472 responses to the National Library satisfaction survey, colour-coded by satisfaction level. Generally people are satisfied except for a small number who were dissatisfied.

What we learned from the National Library's first annual online satisfaction survey

By Michael Lascarides
6 September 2018
We completed a survey to find out how people are using our web sites, and to establish a baseline of satisfaction with our services so we can measure our future efforts. Find out how the survey came about and what we learned.
Behind the scenes