COVID-19 coronavirus update

Although the Library building is closed many of our services are up and running. We are also investigating ways to deliver other services online. Have a look at our list of services.

Page updated 31 March 2020

On this page

Library buildings closed
Status of our services
Running services
Reduced services
Suspended services

Library buildings closed

The National Library buildings are closed. This is to help efforts to reduce the risk of COVID-19.

We continue to monitor the situation and follow the Ministry of Health guidelines.

More information about New Zealand’s response to COVID-19.

Kia ora, kia kaha, stay well Aotearoa and let’s look after each other.

Status of our services

Although the Library buildings are closed during the COVID-19 alert level 4 our staff are working from home and are responding to enquiries as best we can.

Below is a list of our services and their current status. We will update the list regularly.

Running services

Service Note
AnyQuestions Online help for students. AnyQuestions
Ask a librarian No access to onsite resources. We are responding to research enquires using all other resources ar our disposal. We look forward to getting your question. Ask a librarian
CiP records Publishers can request catalogue data before publication. Apply for a CiP
DigitalNZ Discover more than 30 million digital items from more than 200 organisations on any topic. DigitalNZ
Download hi-res images Download hi-res images from the National Library collections.
EPIC for schools Access available using your school EPIC login.
ISBN, ISSN, ISMN International Standard Numbers are a publication's fingerprint. Request an International Standard Number
Index New Zealand Searchable database that contains abstracts and descriptions of articles from about 1000 New Zealand periodicals Index New Zealand
National Library catalogue Search the Library's published collections. No access to onsite resources. National Library Catalogue
National Library e-resources Access to ‘freely available resources’. National Library e-resources
National Library Facebook Follow us @NationalLibraryNZ
National Library twitter Follow us @NLNZ
Online learning Term 2 online courses for school librarians and teachers will go ahead as planned. Sign up for these online courses now
Open data Collections of metadata including Turnbull unpublished collections metadata and Turnbull names. Open data
Oral history training and advice For advice on oral history projects or using recording equipment contact Join our mailing list for information about future workshops email
Papers Past Millions of pages of newspapers, journals and letters. Papers Past
Preservation Advice The National Preservation Office provides advice to individuals and organisations about the care and protection of taonga such as letters, papers, diaries, books, photographs, and art works. Preservation advice. Email
Services to School Twitter Follow us @L2_S2S
School Library advice Monday to Friday from 8:00am to 5:00pm. Email or phone 0800 LIBLINE (0800 542 5463
Teaching and learning resources For teachers and students. Teaching and learning resources
Topic Explorer Quality, curated resources on a range of topics to support learning. Topic Explorer
Turnbull archival collections — Tiaki Search the Alexander Turnbull Library unpublished collections. No access to onsite resources. Turnbull archival collections — Tiaki

Reduced services

Service Note
Donating items to the Alexander Turnbull Library Only digital donations. We are still able to accept digital donations shared via file-hosting services such as Dropbox, or emailed as attachments to
We continue to be interested in knowing about physical donations, and in discussing these with you. If you want to contact us about donating physical items use our Ask a librarian service.
Legal Deposit Only taking digital deposits. Any material you have already sent will be delivered and stored safely until we can return to the building. We can be contacted by email

Suspended services

Service Note
Aotearoa People’s Network Kaharoa (APNK) From 31 March and until further notice the APNK Library Public Wi-Fi is no longer available to members of the community through their Public Library.
Events We are investigating ways to deliver this online.
He Tohu exhibition Building is closed.
He Tohu Tamaki We are investigating ways to deliver this online.
Interloan No access to onsite resources.
Music Hire Service No access to onsite resources.
Pūkana exhibition Building is closed.
Reading Rooms Building is closed.
Services to Schools Lending service Do not return any current loans to National Library until further notice. If you have recently ordered books but not received them yet — they will not be delivered while we are in lockdown.
Print Disability Services No access to onsite resources.
Tours Suspended until further notice.