Terms and conditions for online courses

Read the terms and conditions for our professional learning courses and events.

  • Online courses

    Registration terms

    1. Professional Learning and Development (PLD) courses offered by the National Library are designed to support New Zealand school staff (school librarians and teachers) working in New Zealand schools.
    2. The close-off date for all course registrations is 1 week (5 working days) prior to the course.
    3. Earlybird course fees apply up to 4 weeks (20 working days) prior to the course date. After earlybird registrations close, all registrations are charged the full course fee. Both fee levels will be advertised in all course publicity. Note that our course fees include GST.
    4. For online courses, the minimum number of registrations required for a course to proceed is 15, with the maximum set at 25. If a course becomes full, we may be able to repeat the course if demand meets or exceeds these required numbers.
    5. The invoicing process (which goes through the Finance Department, Department of Internal Affairs) begins immediately following the registration close-off date. If your school hasn't received the course invoice before the course start date, you can attend if your registration has been confirmed.
    6. There's no guarantee that late registrations will be accepted. If you want to register for a course after the closing date, contact the facilitator for that course (as listed on the course description page).

    We don't normally accept registrations from overseas. However, we may consider your registration if you're a New Zealander intending to return to the country.

    Registration cancellations and refund policy

    1. Contact the course facilitator if you want to change or cancel your registration.
    2. You can change the person registered for the course at any time, with no penalty, if the original registrant can't attend.
    3. You can cancel a registration up to 1 week (5 working days) prior to a course (i.e. prior to the close-off date and invoicing) with no penalty.
    4. If we receive a cancellation request after registrations have closed, the school will be offered the option of registering a substitute person for the course.
    5. If you withdraw within 5 working days before the course commencement date and don't have a substitute registrant, we will refund the total course fee less 25%.
    6. If registrants don't attend a course and don't notify the National Library, you will forfeit the course fee, except in an instance of illness, accident or emergency.
    7. Participants who register but pull out of an online course, even after a short time, will forfeit the course fee.

    Course cancellation

    1. Services to Schools, National Library, reserves the right to cancel any course because of insufficient registration numbers or events outside our control.
    2. The decision as to whether or not a course will go ahead will be made as soon as registrations close, before invoices are issued. All registrants would be informed.
    3. Services to Schools, National Library, reserves the right to change the course facilitator. A change of course facilitator is not a reason for a refund.
  • Online courses

    Registration terms

    1. Professional Learning and Development (PLD) courses offered by the National Library are designed to support New Zealand school staff (school librarians and teachers) working in New Zealand schools.
    2. The close-off date for all course registrations is 1 week (5 working days) prior to the course.
    3. Earlybird course fees apply up to 4 weeks (20 working days) prior to the course date. After earlybird registrations close, all registrations are charged the full course fee. Both fee levels will be advertised in all course publicity. Note that our course fees include GST.
    4. For online courses, the minimum number of registrations required for a course to proceed is 15, with the maximum set at 25. If a course becomes full, we may be able to repeat the course if demand meets or exceeds these required numbers.
    5. The invoicing process (which goes through the Finance Department, Department of Internal Affairs) begins immediately following the registration close-off date. If your school hasn't received the course invoice before the course start date, you can attend if your registration has been confirmed.
    6. There's no guarantee that late registrations will be accepted. If you want to register for a course after the closing date, contact the facilitator for that course (as listed on the course description page).

    We don't normally accept registrations from overseas. However, we may consider your registration if you're a New Zealander intending to return to the country.

    Registration cancellations and refund policy

    1. Contact the course facilitator if you want to change or cancel your registration.
    2. You can change the person registered for the course at any time, with no penalty, if the original registrant can't attend.
    3. You can cancel a registration up to 1 week (5 working days) prior to a course (i.e. prior to the close-off date and invoicing) with no penalty.
    4. If we receive a cancellation request after registrations have closed, the school will be offered the option of registering a substitute person for the course.
    5. If you withdraw within 5 working days before the course commencement date and don't have a substitute registrant, we will refund the total course fee less 25%.
    6. If registrants don't attend a course and don't notify the National Library, you will forfeit the course fee, except in an instance of illness, accident or emergency.
    7. Participants who register but pull out of an online course, even after a short time, will forfeit the course fee.

    Course cancellation

    1. Services to Schools, National Library, reserves the right to cancel any course because of insufficient registration numbers or events outside our control.
    2. The decision as to whether or not a course will go ahead will be made as soon as registrations close, before invoices are issued. All registrants would be informed.
    3. Services to Schools, National Library, reserves the right to change the course facilitator. A change of course facilitator is not a reason for a refund.
  • Learning events

    Registration terms

    • The close-off date for registrations is 1 week (5 working days) prior to the event.
    • If an event becomes full, we may close registrations and run a waiting list or schedule an additional session. (The maximum number of registrations will depend on course location and format.)
    • We reserve the right to cancel any event because of insufficient registration numbers or events outside our control. (The minimum number of registrations required will depend on course location and format). All registrants would be informed.
    • Contact the named facilitator if you want to change the person registered or cancel your registration. If registrants don't attend an event and don't notify the National Library, you may still be charged to cover catering costs.
    • Invoices will be sent out as soon as possible following the registration close-off date. If your school hasn't received the invoice before the course start date, you can attend if your registration has been confirmed. Note that our event fees include GST.
  • Learning events

    Registration terms

    • The close-off date for registrations is 1 week (5 working days) prior to the event.
    • If an event becomes full, we may close registrations and run a waiting list or schedule an additional session. (The maximum number of registrations will depend on course location and format.)
    • We reserve the right to cancel any event because of insufficient registration numbers or events outside our control. (The minimum number of registrations required will depend on course location and format). All registrants would be informed.
    • Contact the named facilitator if you want to change the person registered or cancel your registration. If registrants don't attend an event and don't notify the National Library, you may still be charged to cover catering costs.
    • Invoices will be sent out as soon as possible following the registration close-off date. If your school hasn't received the invoice before the course start date, you can attend if your registration has been confirmed. Note that our event fees include GST.
  • Copyright and privacy for courses and events

    Copyright

    All resources and content provided to participants to support our courses and events are copyright to the National Library. Further use of these materials in any format by participants must include this attribution.

    Privacy

    We retain personal information you provide when you register for a course or event for internal use only. We do not pass on this information to any outside organisation.

  • Copyright and privacy for courses and events

    Copyright

    All resources and content provided to participants to support our courses and events are copyright to the National Library. Further use of these materials in any format by participants must include this attribution.

    Privacy

    We retain personal information you provide when you register for a course or event for internal use only. We do not pass on this information to any outside organisation.

  • Any questions

    For general questions about our Professional Learning and Development courses and events, phone the 0800 LIB LINE (0800 542 5463).

    For questions about a specific course or event, contact the course facilitator.

  • Any questions

    For general questions about our Professional Learning and Development courses and events, phone the 0800 LIB LINE (0800 542 5463).

    For questions about a specific course or event, contact the course facilitator.